Terms & conditions
Terms & Conditions – Le clos du theatre
Last updated: 17/08/2025
1) Scope
These terms govern the rental of “Le clos du theatre”, 1 Clos de la Sauvageonne, 84100 Orange (France), with a maximum capacity of 8 guests.
2) Booking & Payment
- Due at booking: 100% of the stay.
- Non-refundable option: –10% off public rate, no refunds.
- Payment methods: card, bank transfer, cash, major e-wallets.
- Booking is confirmed upon receipt of payment and signed agreement.
3) Security Deposit
Amount: varies by reservation (shown on confirmation). Method: card pre-auth or transfer. Return: within 7 days after departure, less any damage/loss/exceptional cleaning.
4) Rates, cleaning & tourist tax
- Final cleaning: €60 per stay (mandatory).
- Linen: bed linen and towels included.
- Tourist tax: as per local rules (minors may be exempt).
5) Cancellation
- Flexible: cancel up to 24 hours before arrival for a full refund. After that or no-show: 100% due.
- Non-refundable (–10%): no refund for cancellation/change/no-show.
Consumer withdrawal right does not apply to lodging services for specific dates.
6) Check-in & Check-out
- Check-in from 3:00 pm · Check-out by 11:00 am.
- Access via key box at the front door (code sent before arrival).
7) Occupancy & House rules
- Max occupancy: 8 guests (children and infants included).
- No smoking indoors. No parties or events.
- Respect neighbors and quiet hours.
- Pets: allowed (please inform us when booking; basic rules and cleanliness apply).
8) Pool & safety
- Private, non-overlooked pool for guest use only.
- Children must be supervised at all times. No glass in/around the pool.
9) Liability & insurance
- Guest must hold suitable holiday liability insurance.
- Owner accepts no liability for theft/loss/accidents on site.
- Force majeure: neither party is liable for events beyond reasonable control.
10) Personal data
Processed under GDPR; see the Data Use / Privacy Policy.
11) Governing law
French law; competent courts within the Vaucluse jurisdiction.