Data Use / Privacy Policy (GDPR)

Last updated: 17/08/2025

1) Controller

“Le clos du theatre” – 1 Clos de la Sauvageonne, 84100 Orange, France. Contact: axel.cuenca@gmail.com

2) Data we collect

• Identity and contact (name, email, phone, address).
• Booking data (dates, party size, preferences, messages).
• Payment data (processed by secure payment provider; we do not store card numbers).
• Basic technical logs (site security, anti-fraud).

3) Purposes & legal bases

• Contract performance: manage booking, check-in, invoicing.
• Legitimate interests: site and property security, service improvement.
• Legal obligations: accounting and tax compliance.
• Consent: marketing communications (if any; you can withdraw at any time).

4) Recipients

Only necessary processors: payment gateway, channel manager/OTAs, cleaning/maintenance. We do not sell data.

5) Transfers outside the EU

Where tools are hosted outside the EU, appropriate safeguards (e.g., Standard Contractual Clauses) are used.

6) Retention

• Bookings & messages: up to 5 years after stay (management and contract evidence).
• Accounting records: 10 years (legal requirement).
• Marketing (if consented): 3 years after last contact.

7) Your rights

Access, rectification, erasure, restriction, portability, objection. To exercise rights: contact@leclosdutheatre.fr. You may lodge a complaint with your data protection authority.

8) Security

Reasonable technical and organisational measures (encryption in transit, restricted access, backups).

9) Cookies & analytics

See our Cookie Policy. Manage preferences via the cookie banner.

10) Minors

This site is not directed to children; any data related to family bookings is provided by the responsible adult.

11) Changes

We may update this policy; the online version prevails.